Latest content from Jiggy Patel

Lessons from social selling that will enhance your social CX

If there’s one customer experience trend that has intensified over the last two years, it’s social CX. Discover our 6 social selling inspired lessons that will enhance your social CX strategy.

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Personalise your CX approach with CRM

With so much choice out there, the need to personalise your CX has become crucial. Read on to discover six simple steps to achieve just that.

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Blog_ABM Journey
How to use CRM to accelerate your ABM journey

ABM and the use of ABM strategies have gained more traction since the introduction of GDPR in May 2018. This post should help you figure out where to start, and how you can use CRM to succeed where other’s may fail.

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6 steps to a successful CRM implementation

Head of Customer Experience, Jiggy Patel, shares six vital steps that will ensure that your next CRM project is a success.

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News thumbnails_B2B Marketing roundtable
Insights from B2B Marketing’s roundtable: “How to deliver a personalised customer experience”

Our Head of Customer Experience, Jiggy Patel, attended this great roundtable hosted by B2B Marketing. Discover what she learnt.

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Blog_Use CRM to set targets
How to use CRM to set targets and improve your sales pipeline

With a background in CRM implementation our Head of Customer Experience, Jiggy Patel, shares her advice on how you can improve your sales pipeline by using targets in your business.

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Blog thumbnail_Marketing automation
3 uses of marketing automation to make your life easier

Marketing Automation is more than just a trendy buzzword – it’s a tool that, utilised properly, enables businesses to truly align their sales and marketing.

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Blog_Adobe Sign integration
Integrating Adobe eSignature software with CRM

eSignature empowers our customers to seamlessly create, send, sign and track all digitally sent documents all within Gold-Vision CRM.

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Blog thumbnail_How Gold-Vision got GDPR ready
How Gold-Vision got GDPR-ready

After 2-years of waiting, and with the GDPR legislation now in place and in force, here’s an inside look at how we responded, and what it means for our customers.

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