We use cookies for a variety of reasons detailed below. Unfortunately is most cases there are no industry standard options for disabling cookies without completely disabling the functionality and features they add to this site. It is recommended that you leave on all cookies if you are not sure whether you need them or not in case they are used to provide a service that you use.

Disabling Cookies

You can prevent the setting of cookies by adjusting the settings on your browser (see your browser Help for how to do this). Be aware that disabling cookies will affect the functionality of this and many other websites that you visit. Disabling cookies will usually result in also disabling certain functionality and features of this site. Therefore, it is recommended that you do not disable cookies.

The Cookies we set

Newsletter and subscription cookies

This site offers newsletter or email subscription services and cookies may be used to remember if you are already registered and whether to show certain notifications which might only be valid to subscribed/unsubscribed users.

Survey and questionnaire cookies

From time to time we offer user surveys and questionnaires to provide you with interesting insights, helpful tools, or to understand our user base more accurately. These surveys may use cookies to remember who has already taken part in a survey or to provide you with accurate results after you change pages.

Form submission cookies

When you submit data through a form such as those found on contact pages or demo forms, cookies may be set to remember your user details for future correspondence.

Persistent cookies

We also use persistent cookies that stay on your computer or device after the browser has been closed and last for a period of time specified in the cookie. We use these cookies to remember your language preference.

Third-party Cookies

In some special cases we also use cookies provided by trusted third parties.

Google analytics

This site uses Google Analytics which is one of the most widespread and trusted analytics solution on the web for helping us to understand how you use the site and ways that we can improve your experience. These cookies may track things such as how long you spend on the site and the pages that you visit so we can continue to produce engaging content.

For more information on Google Analytics cookies, see the official Google Analytics page.

Leadfeeder

We use Leadfeeder to identify business visitors to our website based on IP addresses. Leadfeeder works in conjunction with Google Analytics to provide insight into how companies interact with our site. This helps us better understand and improve user experience and engagement. No personally identifiable information is collected.

For more information on Leadfeeder cookies, see this post explaining the Leadfeeder Tracker in more detail.

Mouseflow

This website uses Mouseflow: a website analytics tool that provides valuable information about how users interact with and navigate through this website. The information is used to make the website faster and more user-friendly. Mouseflow provides session replay, heatmaps, funnels, form analytics, feedback surveys, journeys and similar features/functionality.

How Mouseflow works

Mouseflow may collect your clicks, mouse movements, scrolling, visited pages, time spent on the website, browser information and operating system, device type (desktop/tablet/phone), screen resolution, visitor type (first time/returning), referrer, anonymized IP address, location (city/country), responses to feedback surveys, preferred language, and similar metadata. The data collected using Mouseflow is not used to personally identify the visitor to this website. Mouseflow does not collect any information on pages where it is not installed, nor does it track or collect information outside your web browser.

Important Mouseflow links

For more information about Mouseflow and its services, please visit: https://www.mouseflow.com.

Mouseflow’s Privacy Policy can be found at: https://mouseflow.com/legal/company/privacy-policy/.

Mouseflow legal basis

The legal basis for activating Mouseflow cookies is your consent (Art. 6 Para. 1 (a) GDPR). You can deactivate these cookies at any time by updating your cookie settings. Alternatively, you can opt-out here: https://mouseflow.com/opt-out.

The legal basis for the subsequent processing of data collected via Mouseflow, such as data for use, analysis, and storage, is the legitimate interest (Art. 6 Para. 1 (f) GDPR) to improve and optimise this website.

Targeting Cookies

This site uses Remarketing with Google Analytics to improve the relevance of our online advertising.  Remarketing allows us to target our adverts towards users who have previously visited our website.

Remarketing cookies are used by third parties, which includes Google, in order to display our adverts on websites other than our own.  Both us and third parties, including Google, will use Remarketing cookies – both first party (such as Google Analytics) and third party (such as DoubleClick) – to serve more relevant adverts to users based on such users’ past visits to this website.

If you would prefer to opt-out of Google’s use of cookies, you can do so by visiting Google’s Ads Settings.  You should be aware that third-parties also use cookies across the internet, and you can opt-out of these by visiting the Network Advertising Initiative opt out page.

More information

Hopefully that has clarified things for you and as was previously mentioned if there is something that you aren’t sure whether you need or not it’s usually safer to leave cookies enabled in case it does interact with one of the features you use on our site. However if you are still looking for more information then you can contact us through one of our preferred contact methods.

Contact: gvinfo@gold-vision.com / +44 (0)1788 511110