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Meet the team

Personal. Experienced. Professional.

With years of experience behind them, our knowledgeable team is here to help you get the most out of your CRM.


Management team

The Gold-Vision management team’s combined knowledge and expertise drives our product development and customer experience.

Charlie Shaw
Managing Director
Our founder, Charlie has over 25 years’ experience delivering IT projects in a range of industries. A qualified accountant with previous positions at Ernst & Young, he drives Esteiro forward with his vision; an intuitive CRM backed by a highly professional team.
Alison Turney
Commercial Director
Alison has a range of experience across sectors, including a leading retail chain. Her focus ensures Esteiro makes astute growth decisions, whilst keeping the voice of the customer central to everything we do.
Mark Vernon
Mark Vernon
Business Development Director
Mark has twenty years’ experience developing and implementing software professionally, with the past fifteen at Gold-Vision CRM leading product development. He enjoys being cross-functional within the organisation with a focus on global business development.
Tim Beresford
Operations Director
Tim is our go-to problem solver, with expansive product and business process knowledge built during his 15+ years implementing and supporting Gold-Vision. His unwavering focus on the customer ensures fast, thorough and helpful customer support and new innovations.
Jiggy Patel
Jiggy Patel
Sales Director
With a dual focus on customer success and new business growth. With a passion for enlightening businesses on process improvement with CRM, Jiggy assists businesses to find CRM success. Jiggy’s understanding is backed by blue-chip project management experience and a long-standing CRM career.
Usmaan Razaq
Projects Director
With over a decade’s experience in CRM, Usmaan is committed to new customer success. Having helped clients in most industries, Usmaan is a confident and experienced leader with a deep understanding of what makes CRM successful.
Jamie Bray
Technical Director
Jamie has over 20 years' experience developing and managing highly effective technical teams that deliver enterprise level solutions with a focus on quality. Jamie has performed an essential role in growing our technical team and overseeing existing and new product development alongside managing key technical operations.
Christian Gualtieri
Christian Gualtieri
Business Development Manager
Canada
Christian’s focus is to help spearhead the global expansion of Gold-Vision in Canada and the US. His drive is to thoroughly understand a client’s needs, challenges, and opportunities, working alongside them to uncover a CRM that captures their business process.
Ian Malcomson
Senior Software Developer
Molly Lyons
Marketing & Events Executive
Ben Thompson
Junior Software Developer
Andy Calvert
Development Team Leader
Kim Stuart-Thomas
Digital Marketing Lead
Calum Mackay
Head of Development & Operations
Russell Jackson
Team Leader - Quality & Support
Baz Fatania
Senior Technical Support Consultant
Pardip Matharu
Junior Solutions Consultant
Rohan Yousaf
Solutions Consultant
Alex Howard
Sales & Marketing Executive
Zoe Pepper
Digital Marketing Communications Manager
Jagtar Mander
Junior Quality & Support Consultant
Tobi Fayemi
Quality & Support Agent
Roisin Burton
Senior Solutions Consultant
Muhammed Patel
Solutions Consultant
Nikki Murphy
Senior Solutions Consultant
Suliman Razaq
Business Systems Consultant
Adrian Coles
Infrastructure Lead
Daniel Davies
Junior Software Developer
Dawn Safford
Solutions Consultant
Laura Scott
Software Developer
Rich Bean
Development Team Leader
Ian Rotea
Senior UX/UI Designer

Put a face to the name…

Our broader team spans software development and IT/infrastructure specialists, experienced project consultants, and support agents thought to our talented sales, marketing and operations professionals.

From placement students through to our leadership team, every single Gold-Vision employee is here to ensure your Gold-Vision CRM journey delivers the best experience and outcomes as possible.

Interested in joining us? Find out more about careers at Gold-Vision

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