Training

Get ahead with Gold-Vision

From the moment you become a Gold-Vision customer, you have access to a wealth of resources to help you make the most of CRM. We’re here to make sure you get value from Gold-Vision from the start, and we are available online and in person along the way.

Online or face-to-face

Your teams may be based in one location or in offices around the world. We offer training packages depending on your budget, team availability and the depth of training required:

• Online sessions that are personalised for your business requirements. 
• Face-to-face training for individuals and teams at your offices with our project team who have a wealth of CRM experience.
• Face-to-face training at our own offices where you can meet the Gold-Vision team.

New customer training

Speed of implementation can be key to the success of a CRM system. We provide quick-start packages for smaller projects or more in-depth training for larger teams. Training can be focused on a super user team who will champion your CRM and ensure Gold-Vision is efficiently adapted as your business requires.

Additional training for all end-users, or specific training by area such as marketing or sales can also be arranged. Our training services are flexible based on what suits you best.

Help yourself

Visit the Gold-Vision help site to find introductions and scenario based descriptions on all things CRM, from how to create a contact right through to setting up sales dashboards. A wide range of videos give clear how-to instructions, allowing you to train yourself in new areas or get a quick top-up where you need it.

We also offer a free webinar program. Lasting around 30 minutes they cover a wide range of topics. Train new employees with ‘Getting Started’, pick up some tips for marketing and brush up on key business processes.