The Knowledge Hub

The Knowledge Hub is Gold-Vision’s brand new learning and development platform! Accessible via our Help-Site, the Knowledge Hub will be home to a variety of courses which will help new and existing users navigate Gold-Vision modules and functionality.

Visit the Knowledge Hub

How does the Knowledge Hub work?

The Knowledge Hub is built up of different courses, which contain lessons and topics. Each topic features an explainer video and supporting transcript which runs through how to use specific functionalities in Gold-Vision.

The Knowledge Hub is great for teams that are onboarding new employees, or for users who want a refresher on specific areas of the system.

Live now: Getting Started

Our first course, Getting Started, runs through all the essentials you need to know in order to get up and running as a new Gold-Vision CRM user. Lesson content ranges from personalising your Gold-Vision set-up, to learning about navigating your way around the system!

During this initial launch phase, the Knowledge Hub is open access to all, so why not take a look?

Check out Getting Started

What’s next?

Whilst the Getting Started course is open to all, future courses will be only accessible via a login. This will make it possible for users to track their Knowledge Hub progress, take course quizzes and receive certification for achievements! Check out our product roadmap below for more information on what’s to come:

User Logins


Track course progress

The addition of Knowledge Hub logins will allow users to track their course progress with a completion bar present at the top of every course, lesson and topic.


User profiles

Each user will be able to create their own profile, which gives an overview of courses taken and progress made.

Certification


Course quizzes

At the end of each course users will be able to test their knowledge by taking a short quiz.


Certificates

Upon completing a quiz, and by getting a score of 80% or above, users will receive a certificate. These can be used to display what you have achieved, and listed on LinkedIn as new skills learnt.

New courses


Upcoming courses

New courses coming soon to the Knowledge Hub include Sales 101, Pro Project Management and Reporting & Dashboards.


Regular releases

New courses will be released on a regular basis, and will be announced in customer communications and via the Help-Site homepage.

Want to see the Knowledge Hub in action?

Check out Getting Started