JIRA INTEGRATION – POWERED BY FUSE
Streamline your workflows and empower your teams
Seamlessly connect customer-facing teams with technical teams to improve collaboration, speed up issue resolution, and enhance operational visibility.
Arrange a DemoSeamlessly connect customer-facing teams with technical teams to improve collaboration, speed up issue resolution, and enhance operational visibility.
Arrange a DemoCategory
Issue & project tracking
Best for
Support teams
Project teams
Product development teams
Resources
Jira is the #1 agile project management tool used by teams to plan, track, release and support world-class software with confidence.
With the Gold-Vision Fuse Jira integration, you can bridge the gap between CRM activities and Jira issues to create a unified, productive environment. Move customer complaints, support tickets, and feature requests directly into Jira for swift action, while maintaining complete transparency across teams.
Push customer-reported issues (like feature requests or complaints) directly from Gold-Vision into Jira as Issues. This ensures technical teams are notified quicker and reduces response times.
Monitor how issues progress through development pipelines, track resolutions, and gain actionable insights to better plan resources and prioritise workloads.
With a single source of truth, both Gold-Vision and Jira users can access essential, up-to-date information. CRM users see Jira references, statuses, and fix versions, while Jira users gain crucial customer context.,
Break down silos between customer-facing teams (e.g., customer support) and technical teams (e.g., engineering or product development) by automatically sharing critical information in real time.
