Support

Our customers receive direct support from our support team, as well as an extensive online help site. We want our product to be simple for you to use and to budget for.
These support services are all part of your monthly subscription or annual support and maintenance, our pricing is fully transparent and there are no hidden extra costs.

Support at no extra cost

At the core of our business, our highly skilled support team are on hand to resolve issues quickly and efficiently. Support is included in monthly subscriptions and annual support and maintenance.

  • Call the support team and speak to an actual CRM expert.
  • Email us and we will be in touch as soon as possible.
  • Chat with our support team live from within Gold-Vision.
  • Log a support request on the website.

Automatic software updates

We regularly roll-out new Gold-Vision releases so our customers can benefit from the newest features. If you are a cloud customer, we will update your hosted system automatically or time software updates to your preferences. On-premises customers can schedule software updates with our support team. 

MORE ABOUT CLOUD OR ON-PREMISES

Online resources & webinars

Train new employees and update existing skills using Gold-Vision’s extensive online help site. We offer regular free webinars and a range of online videos to ensure you can find the answer you need, quickly. Online materials to cover the basics, from getting started with Gold-Vision, right through to best practice sales & marketing scenarios.

Existing customers

Get the most from Gold-Vision with our free webinar program. Book here >

Have a support request? Contact us here >

“The Gold-Vision team offers the best support from a supplier that I have known in this role.”

PHIL DAVIES, IT MANAGER
ABCUL