29 June 2022 – 10.30 BST

Software companies require visibility of multiple processes to run their business effectively. This can often include anything from order processing and subscription renewals, to managing customer project deployments and logging and triaging support tickets.

The biggest challenge, however, is not so much having visibility of these processes, but having all needed information organized and centralized within a single database that allows for full transparency across different teams within your company. The good news is that Gold-Vision CRM is a well-equipped service that can unify all the business workflows that software companies require.

Join Gold-Vision’s Mark Vernon as he goes through key CRM points related to the software and IT industry. These include:

  • How to create a more streamlined process for customer purchases
  • How to effectively manage internal and external customer projects in your CRM
  • Speeding up the ticket logging and triaging process for when there are customer support issues
  • Tightening internal and external communications with other tools that can be used

This webinar will last approximately 20 minutes plus an additional 10 minutes for a Q&A opportunity at the end.

Gold-Vision brings many benefits to companies in the Software Industry!

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About the Presenter(s)

Mark has twenty years of experience developing and implementing software professionally, with the past fifteen at Gold-Vision CRM leading product development. He enjoys being cross-functional within the organisation and is an experienced social selling leader.

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