27th October, 2021 – 10.30am BST

It’s not uncommon for companies across all sectors to seek out a CRM system to help them manage their business pipeline and create a central record of their customers. However, in our experience organisations in the Fire Protection industry typically have additional requirements that not every CRM is up to the task of meeting.

In this webinar, Mark Vernon and Simon Lang will explore what these unique needs tend to be and demonstrate how Gold-Vision CRM can provide the power and functionality required to meet them head-on, including:

  • A clear view of your whole business pipeline from lead to delivery
  • Prompts for when customer building safety inspections are falling due
  • Assigning customer jobs to your team and location mapping
  • Training events & Time tracking
  • Customer portals for an interactive view of live data

This webinar will last approximately 20 minutes plus an additional 10 minutes for a Q&A opportunity at the end.

About the Presenter(s)

Simon is a former Gold-Vision client who joined the team 7 years ago. His career includes working as Account Director for McCann Erickson, a global marketing agency, setting up and running the International Contact Centre for Bentley Motors at the launch of the Continental GT model, and the setting up and running of CRM at Nautor’s Swan, a luxury yacht builder based in Italy. He went on to build emerging markets for Swan including Russia and the Far East and especially China, all using Gold-Vision as a core tool for retaining clients and developing new ones. On finally returning to the UK he joined Gold-Vision in a new business capacity.

Mark has twenty years of experience developing and implementing software professionally, with the past fifteen at Gold-Vision CRM leading product development. He enjoys being cross-functional within the organisation and is an experienced social selling leader.

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