Included as standard (with Essentials and Professional licences)

  • Office 365/Gmail integration
  • Standard reporting on included modules
  • Team & object security
  • Screen design tool
  • Multi-language support
  • Multi-currency support
  • Data privacy functionality
  • Standard support
  • Workflow & alerts
  • API – 10 Professional user minimum

Annual contract: Monthly or annual billing.
Volume discounts available for 25+ User systems
*all prices exclude VAT or local taxes.

Essentials
Starting from
€35 /month
per user
Best for when you’re new to CRM or have only basic system requirements
Professional
Starting from
€60 /month
per user
Best for growing teams who want a full 360-degree view of the customer
Included
Accounts
Yes
Yes
Contacts
Yes
Yes
Appointments
Yes
Yes
Activities (inc. Customer Services)
Yes
Yes
Documents & templates
Yes
Yes
Profiles
Yes
Yes
Sites
Yes
Yes
Lead management
-
Yes
Opportunity & pipeline management
-
Yes
Quotes
-
Yes
Products
-
Yes
Projects
-
Yes
Events
-
Yes
Campaigns & marketing management
-
Yes
Connect (Integrated email marketing tool)
-
Yes (500 credits)
Optional
Marketing automation (inc. 10,000 emails per month)

£295 per Gold-Vision instance

Additional Connect credits

Various packs from £35

Webform integration

One-off set up fee: £250

Customer portals per month

Single account access: From £295 including 500 logins

Multi-account access: From £295 including 50 logins

Additional login packs: £100

Onboarding pack: Cloud customer £350 | On-premise customer £1200

Integrations

Full range available. Click here to view pricing

Minimum users per instance

Cloud – 5 Professional users

On-Premise – 25 Professional users

Storage allowance

5-9 Users: 10GB Disk / 2GB Data per instance

10+ Users: 1GB Disk / 0.2GB Data per user

Additional storage

Disk – £5 per GB / month – Data – £10 per GB / month

Frequently asked questions

What CRM implementation options do you offer?
We offer simple setup service packs to ensure that you can start using Gold-Vision as quickly and efficiently as possible. For more sophisticated requirements, our highly experienced CRM consultants can tailor services to meet your individual business needs.

An implementation package typically offers system configuration, deployment in your preferred hosting environment, data assistance and user training.

Find out more in our CRM Services section.
Do you offer on-premise installations?
Yes. If you’re considering an on-site CRM installation, our on-premises option gives you full flexibility to choose the set-up that you need. On-premise is offered on a subscription basis with Club-level support for all users, please contact us for pricing information.

Head over to our Hosting page to find out more.
What if I need to change my hosting option?
Not a problem! We will talk you through the re-deployment implications and arrange the best time to migrate across to your new hosting environment. Whether that sees you switching from on-premise to cloud, or from the cloud to on-premise, both involve seamless and simple steps to complete.

Please contact us.
How can I add more user licences if I need them?
Managing your licenses is easy. Whether you’re looking to add/remove users, upgrade your support level, or make other changes to your account, just contact our Support team as and when you need.
What if I need more Connect email credits?
As long as you are have an active Connect account, you can check your balance and add additional Connect credits at any time, just contact our Support team and we will do the rest.
Can I switch from annual to monthly payment?
It’s up to you whether you want to be billed monthly or annually and new users can be added during your annual subscription agreement period. All subscriptions are for an initial 12-month agreement and are renewed automatically on an annual basis. You can opt to pay monthly or annually and if you opt for annual payment to begin with you can switch to monthly payment at the time of your annual renewal date.

Choose more support?

All Gold-Vision licences come with Standard support - our ‘Club’ upgrade provides additional benefits.

Standard

Support via self-serve & online support agents:

  • Online help site
  • LiveChat™ with our support team
  • Email support
  • Phone support
  • Live webinar programme
  • Account management
  • Automatic access to system upgrade
  • Basic workflow and API support
Enhanced Options

Choose from a range of enhanced options for your support & service needs with our Expert team.

  • Enhanced Account Management
  • Premium integrations support
  • Advanced Workflow support
  • Enhanced API support
  • Support for custom/bespoke integrations
  • Expert Service packs, options include: system configuration, data & training – can be arranged as a one-off or specified additional support throughout the year
Special Projects

For enterprise clients or projects that need something extra.

  • Additional planning and support for your bespoke customisations
  • Dedicated support team & SLAs
  • Extended out of hours support options
  • Ongoing project review and team update

Get a quote