We are very pleased to announce that we have achieved ISO 27001 certification for the fifth year running following a successful audit in February 2021.

“This is a fantastic achievement for our team and business, highlighting our focus on quality and our continual efforts to review how we can improve standards for the benefit of our customers.”

Charlie Shaw, Managing Director

What is ISO 27001?

ISO 27001 is the international standard for running IT systems securely. It lays out a best practice approach that helps organisations manage their information security by looking at approaches to people, processes and technology. And while it isn’t something that organisations have to do, it definitely demonstrates a serious commitment to security to other businesses or customers wanting to work with you.

For us, it’s an attitude, not a rubber-stamping exercise

Maintaining our ISO 27001 certification is not something that we just dip in and out of. We view it as the base level upon which we develop our professional standards. It is a culture that permeates every element of the business and is maintained by everyone. For instance, our infrastructure team conduct annual check-ups with every member of staff to ensure that everyone understands the standards expected. This approach also highlights any areas that may need clearer communication going forward.

What does it mean for our customers?

At Gold-Vision, we pride ourselves on providing professional, high-quality solutions delivered by in-house experts who genuinely care about your business’ needs. Most importantly, we don’t pass the buck.

Take our hosted environment as an example. Not only is it secure (housing all data in tier 4 data centres) but we also offer a back-up service that many of our competitors do not. For instance, if you realise that you and a colleague have both uploaded the same batch of data leading to a big mess of duplications. You can contact our team directly and we will take your system back before the mistake occurred – we can take you back in increments of 15 minutes and up to 7 days before the incident.

With other providers, you would get your back up, but only after facing a long wait and astronomical costs – ultimately giving you the message that they are not responsible for your data.

Committed to security

Our attitude to ISO 27001 is what differentiates us from the average organisation that has only achieved it to tick a box. We embrace the ISO principles of continuous improvement and learning from experience and a “whole company” approach to security as a fundamental, not a bolt-on. As a result, we have avoided major issues and any external threats or operational issues are examined and used to strengthen training, technology and process.

If you’re looking for a CRM provider who puts your security first, then get in touch with us today.

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