All Gold-Vision licences come with Standard support - our ‘Club’ upgrade provides additional benefits.
Frequently asked questions
What CRM implementation options do you offer?
We offer simple setup service packs to ensure that you can start using Gold-Vision as quickly and efficiently as possible. For more sophisticated requirements, our highly experienced CRM consultants can tailor services to meet your individual business needs.
An implementation package typically offers system configuration, deployment in your preferred hosting environment, data assistance and user training.
Yes. If you’re considering an on-site CRM installation, our on-premises option gives you full flexibility to choose the set-up that you need. On-premise is offered on a subscription basis with Club-level support for all users, please contact us for pricing information.
Not a problem! We will talk you through the re-deployment implications and arrange the best time to migrate across to your new hosting environment. Whether that sees you switching from on-premise to cloud, or from the cloud to on-premise, both involve seamless and simple steps to complete.
Managing your licenses is easy. Whether you’re looking to add/remove users, upgrade your support level, or make other changes to your account, just contact our Support team as and when you need.
What if I need more Connect email credits?
As long as you are have an active Connect account, you can check your balance and add additional Connect credits at any time, just contact our Support team and we will do the rest.
Can I switch from annual to monthly plans?
It’s up to you whether you want to be billed monthly or annually and new users can be added during your chosen subscription period. All subscriptions are on an initial 12-month basis and if you opt for the annual plan to begin with then you can switch to the monthly plan at the time of your annual renewal.