Integrate with LiveChat

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Join up your web chat exchanges with CRM to create a full picture of your customers and leads.
Display Gold-Vision information about your customers straight in your LiveChat window, and create new CRM records from your chats.

How it works..

  • Display existing customer data

Display CRM information directly in your chat window and know more about your customer. See whether they are a lead, a customer or a new contact person. 

  • Create new items from chats

Turn your chats into new leads or contacts and grow your database. Support agents can create a new Gold-Vision support ticket from within their chat agent, and sales people can create new opportunities.

  • Save transcripts

Chat transcripts are automatically saved and linked to the relevant accounts and support tickets in Gold-Vision. Communications with your customers are now fully tracked and unified in CRM.

See for yourself

LiveChat is a chat software tool that opens up a new sales and support channel that can complement your email and phone use. You can use it from a browser or via desktop apps for OSX and Windows. Sign up to trial LiveChat free of charge for 60 days, and receive $10 credit


Request a call back

Speak with one of our experts to see how the LiveChat integration helps you to connect with customers and leads faster and smarter.


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