Gold-Vision CRM has been named as a Customer Relationship Management (CRM) FrontRunner for the third time running by Software Advice in its latest report (August 2018) – outranking the likes of HubSpot, Pipedrive and Zoho CRM in the process.

Source: Software Advice

Gold-Vision CRM: big enough to cope, small enough to care

Gold-Vision CRM combines powerful functionality with logical and easy-to-use features, making it suitable for organisations of all sizes. We know that we’re doing something right when we see this consistently reflected in our online reviews – with an average of 4.5 stars (out of 5) on Gartner-owned review sites.

Gold-Vision is aimed at the mid-market, and we also have a number of enterprise clients on our books. This demonstrates our ability to handle larger, complex implementations, in addition to being able to provide a great, simple, solution for organisations looking to get started with CRM for the first time.

Unlike some of the bigger companies, our size and approach also enables us to deliver a much more personalised and responsive set of customer services and support. As a result, this has become one area in particular that we get repeatedly good feedback on.

“Excellent, great customer service, really straightforward software to integrate & use.”

“Easy to use system with great expert training and second to none customer service.”

Great CRM. Affordable price and outstanding service.” 

Understanding the CRM FrontRunner report

The aim of Software Advice’s FrontRunner report is to help small businesses make more informed decisions about which CRM software is right for them. It highlights the top platforms out of over 300 currently on the market (in North America).

Source: Software Advice

An additional layer of information has been added to the quadrant for the August 2018 Report, to take into account the size of the company behind each CRM solution. Having 50 employees at the time of the report means that Gold-Vision is categorised as a ‘Small Vendor’.

To be considered for FrontRunner status, CRMs need to have at least 20 reviews published within the last 18 months, as well as having core functionality, including contact and lead management. After that, user reviews are then used to score a product in two categories: Usability and User Recommended.

Arrange a personalised demo with us today and find out more about how Gold-Vision CRM can help your business.

DISCLAIMER: The content for the FrontRunners quadrant is derived from actual end-user reviews and ratings as well as vendor-supplied and publicly available product and company information that gets applied against a documented methodology; the results neither represent the views of, nor constitute an endorsement by, Gartner or any of its affiliates.

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