We have done it again and are pleased to announce that we have received a Software Advice Best Badge award for Customer Support!  

In today’s tech-dominated world, customers want and expect a new level of attention and with Gold-Vision you can deliver just that. With a full 360-degree view of your customer, your support teams will know more than just the name of who they are talking to! 

With all the information in the one place where correspondence is automatically tracked, your support agents will always have the latest information where they can respond swiftly and efficiently. 

With Gold-Vision it’s easy to: 

  • Personalise communication and understand the customer 
  • Respond quickly to requests and support tickets, no matter what method they use 
  • Ensure the customer gets all the answers and support they need 
  • Offer additional services  
  • Report on status & KPI’s in real-time 

To find out more, visit our customer support page. 

Understanding Software Advice Best Badges 

Software Advice’s Best Badges recognise the highest-rated products based on verified user reviews in specific software categories. 

To qualify for a Best Badge, recipients are determined by the subjective opinions of individual end-user customers based on their own experiences, the number and timing of published reviews on Gartner’s digital sites (CapterraSoftware Advice, and GetApp) and review ratings for a given product in the category, and are not intended in any way to represent the views of Gartner or its affiliates. You can find out more about the Best Badge methodology here

Our customer support feature can make a real difference to your business!  

Arrange a personal demo with one of our team to discover how. 

DISCLAIMER: Software Advice ‘Best Badge’ constitute the subjective opinions of individual end-user reviews, ratings, and data applied against a documented methodology; they neither represent the views of nor constitute an endorsement by, Software Advice or its affiliates 

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