Services

Gold-Vision is an intuitive CRM solution that can be set up as simply as you require. Acquiring a new product is the first step towards your success. Our team is your partner for services and support, and we will help you get the most out of Gold-Vision.

Our services start from day one to ensure you have Gold-Vision up and running, and making an impact, as fast as you need. We are also here to help experienced users. Our team work with you to find the best route for you, from free webinars to one-on-one training sessions or in-depth custom development work – we are happy to find the solution that suits you.

“The implementation was slick, professional and refreshingly free of 'IT issues'.
We had some custom work done to aide integration with our other business systems.
All-in-all definitely one to consider if you are looking into CRM systems.”

Nathan Neal, Biral Ltd.

Implementation

A successful implementation will ensure Gold-Vision matches and enhances your business. We offer different packages including online and face-to-face, all managed by our expert implementation team, to guarantee a smooth CRM roll-out across your organisation.

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Cloud or on-premises

One of the great things about Gold-Vision is that you can choose where and how it is deployed in order to fit your IT strategy. We do not limit you to a cloud-based system but offer options to match your technology preferences.

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Support

Whether you are a new user or you just want to brush up your skills, we offer a variety of support resources. Chat, email or phone us for support, or find what you need on our help site. We also run a successful webinar program which is free of charge for customers.

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Training

Our in-house team of CRM experts can help you get more from Gold-Vision, quicker. We offer practical and hands-on training at your offices, in our offices, or online.

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Custom work

We understand your organisation may have unique and specific requirements. Our in-house development team have many years of experience writing custom solutions and integrating programs with Gold-Vision. It could be you need a customer portal, integrations with your website, ERP systems or something else entirely. One point of support provides ongoing peace of mind.

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API

Our powerful API allows you to create your own third party integrations, import leads from your website automatically, feed Gold-Vision data in portals, and much more. Extend the functionality of CRM and build your own applications.

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“We felt we’ve had a very personalised service
as all the staff have always been approachable and ready to discuss our requirements.
With technology projects if you don’t have that personal touch it’s easy for these projects to become complicated.”

SARAH JARVIS, OPERATIONS MANAGER
BRITISH CHAMBERS OF COMMERCE