Privacy policy

We are committed to protecting and respecting your privacy.

This privacy policy (together with any other documents referred to in it) sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us.  Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.

Who we are

We are Esteiro Business Solutions Limited (UK company number 04292582) of Ryehills Park, Ryehills Road, West Haddon, Northamptonshire, NN6 7BX.

We are the data controller with respect to any personal data collected from or provided by you directly. Our data protection registration number is Z617694X.

This policy applies only to our processing of your personal data. It does not apply with respect to any data collected by, or provided by you to, any third party, including any personal data you provide via any third party website. We have no control over third party websites or the policies they may apply. You are responsible for checking the acceptability of any third party websites and/or policies before you access or use those sites.

What information do we collect?

We may collect and process the following kinds of personal data:

a) information about your computer and about your visits to and use of this site (including without limitation your IP address, geographical location, browser type and version, operating system, referral source, length of visit, page views and site navigation, traffic data, weblogs, browser usage and other communication data and the resources that you access);

b) information that you provide to us for the purpose of registering with us (including your name, job title, address, telephone number, email address, demographic information (such as postcode, preferences and interests) and (if applicable) any payment details, such as bank account details) or similar information you provide by filling in forms on our site or subscribing to any services, including any subscription for email notifications or newsletters;

c) information provided if or when you report a problem or require support;

d) if you contact us, we will keep a record of that correspondence;

e) any information you choose to provide in responding to surveys that we use for research purposes (although there is no obligation to provide any such information); and/or

f)  any other information that you choose to send to us.

IP Addresses and Cookies

We may collect information about your computer, including where available your IP address, operating system and browser type, for system administration. This is statistical data about our users' browsing actions and patterns, and does not identify any individual and we will not collect personal information in this way.

We may obtain information about your general internet usage by using a cookie file which is stored on the hard drive of your computer. Cookies contain information that is transferred to your computer's hard drive. They help us to improve our site and to deliver a better and more personalised service. They enable us:

a) To estimate our audience size and usage pattern;

b) To store information about your preferences, and so allow us to customise our site according to your individual interests;

c) To speed up your searches; and/or

d) To recognise you when you return to our site.

You may refuse to accept cookies by activating the setting on your browser which allows you to refuse the setting of cookies. However, if you select this setting you may be unable to access certain parts of our site. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you log on to our site.

For further information please refer to our Cookie Policy: www.gold-vision.com/cookie-policy

Where we store your personal data

The data that we collect from you may be transferred to, and stored at, a destination outside the European Economic Area ("EEA"). It may also be processed by staff operating outside the EEA who work for us or for one of our suppliers. Such staff maybe engaged in, among other things, the fulfilment of your order, the processing of your payment details and the provision of support services. By submitting your personal data, you agree to this transfer, storing or processing of your personal data outside the EEA for those purposes.

Uses made of the information

We use information held about you in the following ways:

a) To ensure that content from our site is presented in the most effective manner for you and for your computer;

b) To provide you with information, products or services that you request from us or which we feel may interest you;

c) To carry out our obligations arising from any contracts entered into between you and us, including the provision of services;

d) To allow you to participate in interactive features of our service, when you choose to do so;

e) To notify you about changes to our site or services;

f) To administer the site, to keep it secure and prevent fraud;

g) To send you general (non-marketing) commercial communications;

h) To send you email notifications which you have specifically requested;

i) To deal with enquiries and complaints made by or about you relating to the website; and/or

j) To verify compliance with any applicable terms of use and other legal requirements relating to the use of the site or services.

We may also use your data to provide you with information about goods and services which may be of interest to you and we or they may contact you about these by e-mail, post or telephone.  If you do not want us to use your data in this way please unsubscribe from our e-mails or contact us by phone/e-mail.

Disclosure of your information

We may disclose your personal information to any of our employees, officers, agents, suppliers or subcontractors insofar as reasonably necessary for the purposes set out in this privacy policy.

We may disclose your personal information to any member of our group of companies (this means our subsidiaries, our ultimate holding company and all its subsidiaries) insofar as reasonably necessary for the purposes set out in this privacy policy.

In addition, we may disclose your personal information:

(a) to the extent that we are required to do so by law;

(b) in connection with any ongoing or prospective legal proceedings;

(c) in order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk);

(d) to the purchaser (or prospective purchaser) of any business or asset that we are (or are contemplating) selling; and

(e) to any person who we reasonably believe may apply to a court or other competent authority for disclosure of that personal information where, in our reasonable opinion, such court or authority would be reasonably likely to order disclosure of that personal information.

Except as provided in this privacy policy, we will not provide your information to third parties.

Security of your personal information

We will take reasonable technical and organisational precautions to prevent the loss, misuse or alteration of your personal information.

We will store all the personal information you provide on our secure (password- and firewall-protected) servers.

You are responsible for keeping your password and other login details confidential. We will not ask you for your password (except when you log in to the website).

Unfortunately, the transmission of information via the internet is not completely secure. We cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk.

Your rights

You have the right to ask us not to process your personal data for marketing purposes. We will usually inform you (before collecting your data) if we intend to use your data for such purposes. You can exercise your right to prevent such processing at any time by contacting us at [email protected].

Our site may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates.  If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies.  Please check these policies before you submit any personal data to these websites.

Access to Information

The Data Protection Act gives you the right to access information held about you. Your right of access can be exercised in accordance with the Act.

You may instruct us to provide you with any personal information we hold about you. Provision of such information will be subject to:

(a) the payment of a fee (currently fixed at GBP 10); and

(b) the supply of appropriate evidence of your identity (for this purpose, we will usually accept a photocopy of your passport certified by a solicitor or bank plus an original copy of a utility bill showing your current address).

We may withhold such personal information to the extent permitted by law.

Changes to our privacy policy

Any changes we may make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by e-mail. However, we advise that you check this page regularly to keep up to date with any necessary changes.

Contact

Questions, comments and requests regarding this privacy policy are welcomed and should be addressed to [email protected].