Gold-Vision is a powerful Customer Relationship Management application that builds on your existing investment and processes. Gold-Vision holds key relationship information, all within familiar Microsoft Outlook®, Internet Explorer or other web browser environments. Users are soon at ease.

Power lies behind the simplicity, including a unique mail tracking facility that analyses and assigns mail, fax and SMS messages to the right accounts - automatically!

	Account & Contact Management - Centralise your Accounts and Contact information in a relational database integrated with Microsoft Outlook.

	Customer Service & Support - Integrate sales and service s teams with a unified view of all customer information - your team can see first-hand the customer service, correspondence and activiity/call history.

	Sales & Quotations - Maximise lead conversion - track leads through the sales cycle and plan resources effectively. Gold-Vision provides the tools for your sales team to quickly identify and prioritise hot prospects whilst ensuring that sales activities are not being missed.

	Marketing & Campaigns - Optimise your Marketing processes. Use Gold-VIsion to generate effective campaigns and measure the success of marketing activities to focus energy. Track read rates, click-thrus and other key statistics to generate reports or follow-up campaigns.

	Project Management - Create and track projects to manage focused internal or customer activity. Set your own project stages and design the fields to record the information important to your teams.

	Event Management - Gold-Vision incorperates powerful event or course booking functionality normally only found in specialist applications. Create events with multiple sessions and manage the delegate booking process and communications within a CRM environment.